Why Quackles Development? We aim to streamline small to medium business operations through our configurable Web Care Plans which include all of the following “layers” of services: Web Care: Receive continual website support and monitoring* Hosting Management: Put your server on the best cloud provider for your project DNS Management: Offload managing the nameservers and CNAME/MX/TXT records *Monitoring not available on all plans Our goal is to set up, secure and support (our “3 S’s”) your business’s online presence long-term, for this reason, we do not offer web design services as it can incentivize prioritizing project turnaround time. Learn about our “3 S’s” below to learn more or visit Services to review the options right for your project Setup New accounts will be set up by a cloud-certified engineer to ensure proper configuration of any of the following: HTTPS Protocol Email Servers Daily Server Snapshots WordPress Installation or Migration Recommended Default Plugin Installation and Configurations Secure GitHub Repo Connections Security Layer your protection with network, application and user security. Even our lowest-tier service includes: SSL (HTTPS) setup File permission auditing User management guidance Server network access restrictions SSH encryption, Server snapshot backups WordPress Automatic Updates WordPress Security Plugin Configurations with MFA + Logging Higher-tier plans also include DDoS protection Uptime Monitoring WordPress Security Pro License Support Web care plans include email support handled internally to ensure you interact with an engineer familiar with your project but even without a ticket, we’ll respond to any of the alerts attached to your plan: Site Down Critical Error Detected DDoS Alerts You may be copied on any of these alerts or leave it for us to quietly handle in the background. Most issues are solved in a few minutes but we will not exceed your plan’s ongoing support allowance without your explicit permission to move to an hourly rate